Order Process

From product selection to delivery, we make every step clear and efficient.

Step-by-Step Process

Product Selection

We provide ready stock catalogs with real product images, sizes, and available quantities.
You select the items, styles, and order quantities based on your needs.

Quotation & Order Confirmation

We issue a formal quotation or Proforma Invoice (PI).
All details are confirmed, including pricing, lead time, packaging, shipping terms, and after-sales policy.

Payment

For ready stock orders:
Full payment before shipment or 30% deposit with balance before delivery.
We support multiple payment methods, including T/T (bank transfer), and other agreed options.

Order Preparation

We arrange stock allocation, packaging, and internal quality inspection to ensure product consistency and safety before shipment.

Export & Shipping

For FOB terms, we handle export procedures, customs declaration, and container loading.
We can also assist with shipping arrangements based on your requirements.

Delivery & Documentation

All necessary export documents are provided, including invoice, packing list, and other required files for customs clearance.

Receiving & After-Sales

Please check quantity and product condition within 24 hours after receiving the goods.
For any damage or shortage, we will handle it according to the agreed after-sales policy.

Contact Us

Contact us via email to find out more about our wholesale ceramic products.